Two things!
1.
EMAILS ABOUT TO GO OUT (another 25-30 only) Update, we did 86!
We are about to send out a bunch more shipping details emails. If you dont get one, here is what you do:
Chill out.
If at any point you feel the need to chase us up and ask why you dont have an email yet, this is what you do:
Chill out some more
IF YOU MISS THE EMAIL, IT DOESNT ARRIVE, OR YOU HAVE CHANGED YOUR EMAIL ADDRESS...... IT WONT MAKE A SINGLE DIFFERENCE BECAUSE WE WILL TAG YOU IF WE DONT HEAR FROM YOU WITHIN A FEW DAYS.
In other words, chill. If you think you need to maybe possibly check up on those email by contacting me, forget that and chill again.
----
2.
HAVE YOU SOLD A PRE-ORDER TO SOMEONE ELSE, OR PURCHASED FROM ANYONE BUT ME (or a dealer)?
(if you bought a guitar off someone, then TAG THEM IN THIS THREAD)
Read the email. Read it twice. The email goes to the original buyer. The original buyer fills in the form.
Read the form before you fill it in. Read it as you are filling it in. Follow the instructions.
The original owner will be billed for any remaining amount. I do no care what you sold the guitar for. I do not care what your deal was. Your contract is with me. You may or may not owe me money.
Already, it seems as though some people are trying to process their orders without following our instructions. The new rule for people who have sold to others:
Fill in the form wrong, and we put your order to the very back. Im sure your buyer will be impressed, and may start the refund process with you.
We are doing you a massive favour, which is really mucking us around at the expense of clients who have proven to be more loyal. I have zero issues with delaying your orders in favour of those who actually want guitars.
Work WITH US, not AGAINST US.
Thanks!!
1.
EMAILS ABOUT TO GO OUT (another 25-30 only) Update, we did 86!
We are about to send out a bunch more shipping details emails. If you dont get one, here is what you do:
Chill out.
If at any point you feel the need to chase us up and ask why you dont have an email yet, this is what you do:
Chill out some more
IF YOU MISS THE EMAIL, IT DOESNT ARRIVE, OR YOU HAVE CHANGED YOUR EMAIL ADDRESS...... IT WONT MAKE A SINGLE DIFFERENCE BECAUSE WE WILL TAG YOU IF WE DONT HEAR FROM YOU WITHIN A FEW DAYS.
In other words, chill. If you think you need to maybe possibly check up on those email by contacting me, forget that and chill again.
----
2.
HAVE YOU SOLD A PRE-ORDER TO SOMEONE ELSE, OR PURCHASED FROM ANYONE BUT ME (or a dealer)?
(if you bought a guitar off someone, then TAG THEM IN THIS THREAD)
Read the email. Read it twice. The email goes to the original buyer. The original buyer fills in the form.
Read the form before you fill it in. Read it as you are filling it in. Follow the instructions.
The original owner will be billed for any remaining amount. I do no care what you sold the guitar for. I do not care what your deal was. Your contract is with me. You may or may not owe me money.
Already, it seems as though some people are trying to process their orders without following our instructions. The new rule for people who have sold to others:
Fill in the form wrong, and we put your order to the very back. Im sure your buyer will be impressed, and may start the refund process with you.
We are doing you a massive favour, which is really mucking us around at the expense of clients who have proven to be more loyal. I have zero issues with delaying your orders in favour of those who actually want guitars.
Work WITH US, not AGAINST US.
Thanks!!
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